Senior Associate, ER Service Delivery

PwC

Employee Relations Advisor managing formal employee relations and case management activities. Building stakeholder relationships and applying knowledge of employee relations policies.

Posted 8/1/2026full-timeBirmingham • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee relations, including leading investigations and providing sound advice. Proficient in case management systems and maintaining accurate documentation while building strong stakeholder relationships.

Highest-signal resume keywords

Employee Relations ExpertiseCase Management Systems ExperienceAnalytical SkillsStakeholder Relationship BuildingEmployee Relations Policy Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Analytical Skills

Tools & Technologies

Case Management Systems

Industry Keywords

Employee RelationsInvestigation ProcessesHealth and Wellbeing CasesDocumentationCase Records

About the role

Key responsibilities & impact

Leading end-to-end disciplinary and investigation processes
Providing expert employee relations advice
Managing health and wellbeing cases
Producing high-quality documentation and maintaining accurate case records

Requirements

What you’ll need

Experience of case management systems is beneficial
strong analytical skills
sound knowledge of employee relations policies
experience in employee relations matters
ability to build strong stakeholder relationships

Benefits

Comp & perks

empowered flexibility and a working week split between office, home and client site
private medical cover and 24/7 access to a qualified virtual GP
six volunteering days a year and much more