HCP Engagement Specialist – Senior Associate

PwC

Engagement Ambassador managing healthcare client relationships and compliance in Mexico. Collaborating with stakeholders to address risk and compliance challenges in health services.

Posted 7/22/2026full-timeMexico City • 🇲🇽 MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing healthcare client relationships, ensuring compliance with industry regulations, and providing tailored solutions to meet client needs. Proficient in contract management and external expert engagement within the life sciences sector.

Highest-signal resume keywords

HCP Engagement ComplianceContract ManagementClient Relationship ManagementLife Sciences ExperienceCompliance Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ReviewCompliance StandardsInvoice ManagementRisk MitigationBusiness Ethics

Soft Skills

Active ListeningHigh-Quality InteractionsProblem SolvingCommunication

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare CompliancePharmaceutical StakeholdersHCPsHCOsPatient Engagement

About the role

Key responsibilities & impact

Managing HCPs, HCOs, patients and pharmaceutical stakeholders both pre-and-post engagement, providing high-quality, white-glove interactions
Addressing external expert onboarding challenges, supporting the issuance of contracts as needed, and facilitating redline requests and escalations
Handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions
Conducting contract reviews and handling confidential information with discretion
Supporting client service engagements by providing compliance oversight and advisement
Utilizing business ethics to guide decision-making and maintain professional standards
Collaborating with teams to enhance compliance processes and mitigate risks
Engaging with healthcare clients to understand their compliance needs and provide tailored solutions
Developing and maintaining master agreements to support client objectives
Confirming adherence to compliance standards and industry regulations
Facilitating active listening and feedback sessions to improve client relationships

Requirements

What you’ll need

At least a Bachelor's degree
At least 3 years of experience in life science meetings and events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or patients
Understanding of HCP engagement compliance and regulatory environment both domestically and internationally
Oral and written proficiency in English required

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities