Senior Manager, Managed Services – Epic Certified

PwC

Senior Manager overseeing large-scale Epic support programs and consulting for healthcare executives. Leading optimization engagements and client relationships within PwC's Managed Services team.

Posted 7/9/2026full-timeHouston • California, Illinois, New York, Texas • 🇺🇸 United StatesSenior💰 $124,000 - $280,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee large-scale support and optimization projects for healthcare providers
Serve as a strategic advisor to healthcare executives, utilizing operational knowledge
Drive performance enhancements across distributed teams
Lead enterprise-level Epic managed services programs to maintain stability
Foster long-term relationships with clients through clear communication
Implement continuous improvement initiatives within technology-enabled environments
Collaborate with teams to enhance application support and governance
Analyze performance metrics to increase the benefit of Epic resources

Requirements

What you’ll need

Bachelor's Degree
At least 8 years of experience
Epic certification in modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Cogito, ECSA, Orders)

Benefits

Comp & perks

medical
dental
vision
401k
holiday pay
vacation
personal and family sick leave
annual discretionary bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Performance EnhancementProject OversightContinuous ImprovementApplication SupportGovernance

Soft Skills

Clear CommunicationCollaboration

Certifications

Bachelor's DegreeEpic Certification in Modules