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About the role
Key responsibilities & impact- Supporting the transition and management of outsourced services to enhance client operations
- Collaborating with delivery teams to optimize processes and tools for managed services
- Engaging in project management tasks to streamline operations and improve efficiency
- Applying automation solutions to drive continuous process improvement and operational excellence
- Participating in the design and development of automation frameworks to enhance service delivery
- Assisting in the analysis of operational performance to identify areas for improvement
- Contributing to the development of strategies for business process optimization and transformation
- Gathering and analyzing data to inform insights and recommendations for client support
- Building and maintaining relationships with stakeholders to facilitate effective service management
- Adapting to diverse client needs and team dynamics in a fast-paced environment
Requirements
What you’ll need- At least a Bachelor's degree
- At least 2-4 years of experience
- Oral and written proficiency in English required
Benefits
Comp & perks- Hands-on learning
- Cutting-edge tools
- Inclusive culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Process ImprovementOperational ExcellenceAutomation Framework DevelopmentBusiness Process OptimizationPerformance Analysis
Soft Skills
CollaborationAdaptabilityCommunication
Certifications
Bachelor's Degree