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Tech Stack
Tools & technologiesHibernateJ2EEJavaOraclePMPSpring
About the role
Key responsibilities & impact- Leading the transition and management of outsourced services to streamline client operations and enhance efficiency
- Overseeing delivery teams and managing performance to meet client expectations and service level agreements
- Implementing process optimization strategies to improve managed services tools and workflows
- Utilizing project management skills to coordinate and deliver complex service management projects
- Applying systems thinking to identify and address underlying problems and opportunities within managed services
- Directing teams through challenging situations, maintaining composure and providing strategic guidance
- Crafting and conveying clear, impactful messages to stakeholders, confirming alignment and understanding
- Validating outcomes with clients, incorporating feedback to refine service delivery and performance
- Developing and sustaining diverse, inclusive, and high-performing teams through coaching and mentorship
- Managing budgetary aspects of service delivery, confirming cost-effective solutions and resource allocation
- Driving continuous improvement initiatives to enhance service quality and operational performance
- Engaging with stakeholders to build relationships and foster collaboration across service delivery functions
Requirements
What you’ll need- At least a Bachelor's degree & 15+ years of experience in software development and application support with strong experience in Full Stack development
- Certifications such as PMP, Agile (Certified ScrumMaster), or Oracle Java certifications
- Proven expertise in Java/J2EE technologies including frameworks such as Spring, Hibernate, and RESTful services
Benefits
Comp & perks- Hands-on learning
- Cutting-edge tools
- Inclusive culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaJ2EESpringHibernateRESTful ServicesProject ManagementService Delivery ManagementPerformance ManagementBudget ManagementContinuous Improvement
Soft Skills
LeadershipCoachingCommunicationStakeholder EngagementTeam Building
Certifications
PMPAgile (Certified ScrumMaster)Oracle Java Certification
