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Healthcare Professional – Onboarding Specialist
PwCHealthcare Professional - Onboarding Specialist guiding clients through onboarding processes in the healthcare sector. Engaging in administrative coordination and client support activities for timely, compliant onboarding.
About the role
Key responsibilities & impact- Handling administrative coordination for HCP engagements, including data entry, portal onboarding support, HCP tiering, and Conflict of Interest documentation completeness checks
- Working with internal teams to confirm timely, accurate, and compliant onboarding of HCPs, escalating exceptions as needed and maintaining readiness for engagement
- Supporting client onboarding processes within the healthcare sector
- Handling confidential information with care and professionalism
- Engaging in active listening to understand client needs
- Demonstrating intellectual curiosity to enhance understanding of risk and compliance frameworks
- Participating in client support activities to address and resolve inquiries
- Utilizing teamwork skills to contribute to a collaborative work environment
- Validating that all engagement documentation adheres to industry standards and regulations
Requirements
What you’ll need- At least a Bachelor's degree
- At least 1 year(s) of experience in HCP engagement operations, compliance, or medical affairs support
- Working knowledge of Reltio, Veeva, Interactions Hub, or similar CRM/ HCP engagement systems
- Understanding of fair market value tiering, COI management, license verification and debarment/exclusion screening processes
- Oral and written proficiency in English required
Benefits
Comp & perks- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
data entryHCP engagement operationscompliancemedical affairs supportfair market value tieringCOI managementlicense verificationdebarment screeningexclusion screening
Soft Skills
active listeningintellectual curiosityteamworkprofessionalism
Certifications
Bachelor's degree