Cybersecurity Incident Response Analyst, Level 3
PwC
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Serve as technical lead and escalation point for complex, high-severity security incidents
- Oversee technical investigations and coordinate response activities across multiple teams
- Take technical ownership of Level 2 senior security analysts' team and ensure advanced analysis
- Provide guidance, troubleshooting, escalation, and resolution assistance to Level 2 analysts
- Coordinate incident response and recovery actions and ensure remediation steps are implemented
- Review and validate incident reports and recommendations from Level 2 analysts
- Conduct quality assurance reviews of incident reports and provide feedback
- Collaborate with teams on complex incidents requiring further investigation or intervention
- Conduct performance evaluations, feedback sessions, and identify training needs for Level 2 analysts
- Develop and deliver training and mentoring programs to support skills acquisition and certification maintenance
- Work with clients and stakeholders to offer strategic and technical guidance on security incidents
- Monitor and report on KPIs and metrics for the Level 2 team, ensuring SLAs and objectives are met
- Maintain regular communication with shift leads to review daily security operations metrics, KPIs, and SLAs
Requirements
- Bachelor's degree in a relevant area (preference for Computer Science or Computer Engineering)
- Industry certifications an asset (CISSP, GIAC suite, EC-Council)
- Experience in an MSSP environment
- Minimum 6 years in Information Technology
- Minimum 4 years in Information Security
- Proficient in Incident Response and Management
- Knowledge of security tools (SIEM, EDR)
- Proficiency with operating systems (Windows, Linux, Unix)
- In-depth knowledge of security concepts (cyber-attacks, threat vectors, risk management, incident management)
- Knowledge of applications, databases, middleware
- Proficient in preparation of reports, dashboards and documentation
- Excellent communication, leadership, vendor management, analytical and problem-solving skills
- Ability to handle high-pressure situations and strong interpersonal skills
Benefits
- Competitive compensation package
- Inclusive benefits
- Flexibility programs and hybrid work arrangements
- Support for wellbeing
- Continuous professional development and training opportunities
- Accommodations throughout application, interview, and employment process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Incident ResponseIncident ManagementSecurity AnalysisRisk ManagementCyber-attacksThreat VectorsReport PreparationDashboard CreationDocumentation
Soft skills
LeadershipCommunicationVendor ManagementAnalytical SkillsProblem-solvingInterpersonal SkillsTraining and MentoringPerformance Evaluation
Certifications
CISSPGIACEC-Council