Associate Site Reliability Engineer – Observability, AI Managed Services, Consult

PwC

Observability/Site Reliability Engineer for AI Managed Services, contributing to client engagements at PwC Acceleration Center India. Supporting outsourced services transition and focusing on operational efficiency.

Posted 6/1/2026full-timeBangalore • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Supporting the transition and management of outsourced services to enhance client operations
Collaborating with delivery teams to optimize managed services processes and tools
Engaging in continuous improvement initiatives to streamline service delivery and reduce costs
Utilizing project management skills to oversee service delivery and performance metrics
Implementing automation solutions to improve operational efficiency and process optimization
Participating in the design and development of automation frameworks for enhanced service management
Analyzing data to identify patterns and inform process improvement strategies
Assisting in the management of service level agreements and stakeholder expectations
Contributing to the development of operational strategies to drive business transformation
Applying a learning mindset to adapt to diverse client needs and project scopes

Requirements

What you’ll need

At least a Bachelor's degree
At least 1 years of experience
Oral and written proficiency in English required

Benefits

Comp & perks

Professional development opportunities
Inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementautomation solutionsdata analysisservice deliveryperformance metricsprocess optimizationautomation frameworkscontinuous improvementoperational efficiencyservice level agreements

Soft Skills

collaborationcommunicationadaptabilityproblem-solvingstakeholder managementlearning mindset

Certifications

Bachelor's degree