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Tech Stack
Tools & technologiesETLSQLTableau
About the role
Key responsibilities & impact- Work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
- Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
- Proven track record as an SME in chosen domain.
- Ability to come up with Client POC/POV for with the product platform they are associated with.
- Mentor Junior resources within the team, conduct KSS and lessons learnt.
- Flexible to work in stretch opportunities/assignments.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Ticket Quality and deliverables review.
- Status Reporting for the project.
- Adherence to SLAs, experience in incident management, change management and problem management.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- Demonstrate leadership capabilities by working with clients directly and leading the engagement.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
- Escalation/Risk management.
Requirements
What you’ll need- 6 - 10 years of experience
- Strong hands-on experience with Discovery Studio and Analytics Studio
- Proven expertise in data management, including data preparation, transformation, and governance.
- Experience or certification in Business Intelligence (BI), ETL tools, CRM Analytics, and reporting platforms.
- Proficient in leveraging data visualization and analytics tools such as Tableau, Salesforce CRM Analytics (Einstein Analytics), Power BI, Birst, etc., to generate actionable insights.
- Skilled in data preparation techniques, including data wrangling, manipulation, and ETL processes.
- Acts as a functional expert in CRM Analytics (CRMA) applications and capabilities
- Strong understanding of Sales, Service clouds
- Demonstrate and implement numerous capabilities such as multi-source data pull, data blending, table calculations, advanced calculated fields, advanced statistical analysis, guided analytics, custom coding, etc.
- Advanced proficiency in SQL, with the ability to work on complex queries and multi-source data integration.
- Good understanding of dashboard design principles and user experience (UX) for both desktop and mobile platforms.
- Competency in reading and writing Salesforce Analytics Query Language (SAQL) and Salesforce Object Query Language (SOQL).
- Experience building and deploying Einstein Discovery stories.
- Hands-on experience in administering, configuring, and securing CRM Analytics environments
- Expertise in designing, building, and supporting CRM Analytics apps, datasets, dashboards, and lenses, evolving from operational reporting to advanced analytics solutions.
- Strong experience in: Creating dataflows and data recipes for data transformation · Building dashboards, datasets, apps, and lenses from scratch · Developing custom charts and calculations, including compare tables · Implementing security predicates and filter bindings (cell, column, row level)
Benefits
Comp & perks- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
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Hard Skills & Tools
data managementdata preparationdata transformationdata governancedata visualizationSQLSalesforce Analytics Query Language (SAQL)Salesforce Object Query Language (SOQL)ETL processesdashboard design
Soft Skills
critical thinkingmentoringcommunicationteam collaborationleadershipflexibilityproblem-solvingrelationship buildingself-awarenessstatus reporting
Certifications
Business Intelligence (BI) certification