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About the role
Key responsibilities & impact- Review demand pipeline and generate capacity to enable effective staffing on projects.
- Ensure all open staffing requests are fulfilled within the defined SLAs.
- Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc.
- Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects.
- Demonstrate success against all business, operational and people management KPIs.
- Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions.
- Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods.
- Analyze and execute staffing solutions to meet unplanned demands.
- Publish effective reports and dashboards to monitor, analyze and report against key KPIs.
- Participate in business meetings, stakeholder connects and deployment reviews.
- Perform regular reviews to ensure quality of delivery.
- Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team.
Requirements
What you’ll need- Graduate or post-graduate in any workstream, with a good academic record.
- 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability.
- 1 – 2 years of experience in managing stakeholders will be preferred.
- Must have hands-on knowledge of working on staffing tools.
- Client focused and solution-oriented mindset will be mandatory.
- Prior experience of working in cross-location teams will be preferred.
- Excellent interpersonal and communication skills.
- Good negotiation skills.
- Excellent organizational and time-management skills with a proven record of working under tight deadlines.
- Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred.
- Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
staffing solutionsdata analysisreportingprocess transformationautomationExcel functionsExcel formulaePivot tablesChartstime management
Soft Skills
interpersonal skillscommunication skillsnegotiation skillsorganizational skillssolution-oriented mindsetclient focusability to work under tight deadlinesstakeholder managementteam collaborationcontinuous improvement