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About the role
Key responsibilities & impact- Specialise in consulting services for clients to optimise operational efficiency
- Collaborate with team members and clients in a fast-paced environment
- Actively listen and express ideas clearly
- Participate in validation testing of configuration changes
Requirements
What you’ll need- English fluency required (written and verbal)
- Learning mindset and take ownership for own development
- Strong understanding of clinical and administrative workflows
- Familiarity with healthcare operations
Benefits
Comp & perks- Provides day-to-day operational support and maintenance for Clinical Applications
- Works under direct supervision with clear, structured tasks focused on break/fix resolution
- Monitors system performance, triages incoming issues, and applies standard fixes under guidance
- Collaborates with clinical end-users and IT teams to ensure system stability and continuous support
- Maintains and updates operational runbooks, known-issue logs, and configuration change records
- Occasional on-call and weekend rotations required.
ATS Keywords
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Soft Skills
active listeningclear communicationcollaborationownershiplearning mindset