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Tech Stack
Tools & technologiesETLSQL
About the role
Key responsibilities & impact- Manage break/fix resolution, configuration changes, and ongoing system maintenance for Clinical Applications.
- Handle moderately complex tickets and service requests, perform root cause analysis, and implement approved fixes.
- Support upgrade and patch cycles, collaborate across application teams, and begin mentoring associates on operational procedures and troubleshooting techniques.
- Provide training and ongoing support to end-users on system changes and known issues.
- Develop and maintain knowledge base articles, user guides, and troubleshooting documentation.
Requirements
What you’ll need- Strong SQL Server skills
- Data pipelines and validation experience
- Knowledge of APIs / ETL
- Proficiency in reporting tools
- Fluency in English (written and verbal)
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQL Serverdata pipelinesdata validationAPIsETLreporting tools
Soft Skills
communicationmentoringtroubleshootingcollaborationtraining
