Managed Services, Epic Certified Manager

PwC

Manager overseeing large-scale support and optimization projects for healthcare providers. Leveraging Epic knowledge to drive operational improvements and collaborate with healthcare executives.

Posted 4/16/2026full-timeHouston • California, Illinois, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $99,000 - $232,000 per yearWebsite

About the role

Key responsibilities & impact

Manage large-scale support and optimization projects for healthcare providers
Serve as a strategic partner, leveraging operational knowledge
Lead cross-functional teams to deliver quality outcomes
Strengthen client relationships and identify service expansion opportunities
Maintain accountability and performance across delivery teams
Oversee enhancements and upgrades for Epic applications
Utilize Epic knowledge to drive operational improvements
Collaborate with healthcare executives to meet their needs

Requirements

What you’ll need

Bachelor's Degree
At least 7 years of experience
Epic certification
Master's Degree in Public Health, Health Administration preferred
Proven experience managing large-scale managed services engagements
Demonstrated success leading enterprise Epic support programs
Excelling in client relationship management and executive presence
Managing distributed or global delivery teams effectively
Developing service dashboards and operational performance metrics
Understanding healthcare operations and regulatory compliance
Driving optimization initiatives for system performance and effectiveness
Continuously evolving Epic and healthcare regulatory knowledge.

Benefits

Comp & perks

medical
dental
vision
401k
holiday pay
vacation
personal and family sick leave
annual discretionary bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic applicationsoperational performance metricsservice dashboardslarge-scale managed servicesenterprise Epic support programsoptimization initiativeshealthcare operationsregulatory compliance

Soft Skills

client relationship managementexecutive presenceleadershipcross-functional team managementaccountabilityperformance management

Certifications

Epic certificationBachelor's DegreeMaster's Degree in Public HealthMaster's Degree in Health Administration