
D365 CRM + Copilot/AI Functional Lead, Manager
PwC
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • North Carolina • United States
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Salary
💰 $99,000 - $232,000 per year
Job Level
Tech Stack
About the role
- Collaborate with Technical Architects and clients for successful product implementations
- Lead teams in strategic planning and mentoring junior staff
- Oversee project lifecycles from inception to conclusion
- Provide support after project go-live to achieve client satisfaction
- Embrace technology and innovation to advance project delivery
- Architect solutions that align with client needs and expectations
- Manage client accounts to achieve quality outcomes
- Encourage a culture of continuous improvement and innovation
Requirements
- Bachelor's Degree
- 8 years of experience
- Microsoft Dynamics 365 CRM or ERP certification
- Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)
- Managing entire project lifecycle and resources
- Serving as global point of contact on application design
- Creating functional specs and design documents
- Estimating broad requirements and solution designs
- Participating in testing, quality management reviews
- Architecting solutions and working with technical team
- Utilizing Microsoft BI suite and SSRS reporting services
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project lifecycle managementsolution architecturefunctional specificationsdesign documentationrequirements estimationquality managementMicrosoft Dynamics 365 CRMMicrosoft Dynamics 365 ERPMicrosoft BISSRS reporting services
Soft Skills
collaborationleadershipmentoringclient managementstrategic planninginnovationcontinuous improvementclient satisfactionteam managementcommunication
Certifications
Bachelor's DegreeMicrosoft Dynamics 365 CRM certificationMicrosoft Dynamics 365 ERP certificationD365 F&O Trade and Logistics certificationD365 Sales certificationD365 Marketing certificationDynamics CRM certification