Life, Annuity & Group Benefits Operations Consultant – Manager

PwC

Manager role in PwC's Customer Service team operationalizing business strategies for Insurance clients. Focus on delivering exceptional work and managing client service accounts with a strong emphasis on team development and innovation.

Posted 4/11/2026full-timeNew York City • Illinois, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $99,000 - $232,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise, develop, and coach teams to deliver exceptional work
Manage client service accounts and drive project workstreams
Analyze and solve complex problems to develop deliverables
Operationalize business strategies for Insurance clients
Transform operational chain functions through operational improvements
Foster a culture of continuous improvement and innovation
Maintain rigorous standards of integrity and authenticity in every client interaction
Implement strategic planning and execution for client projects

Requirements

What you’ll need

Bachelor's Degree
5 years of combined experience in Consulting and the Insurance industry
Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
Operationalizing business strategies for Insurance clients
Transforming supply chain functions
Managing complex business initiatives
Building and maintaining client relationships
Delivering strategic and creative business results
Encouraging innovation and team development
Conducting quantitative and qualitative benchmarking
Developing Insurance thought leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic planningproject managementoperational improvementsquantitative benchmarkingqualitative benchmarking

Soft Skills

team developmentclient relationship managementproblem solvingcoachinginnovation

Certifications

Bachelor's Degree