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About the role
Key responsibilities & impact- Oversee large-scale support and optimization projects for healthcare providers
- Serve as a strategic advisor to healthcare executives, utilizing operational knowledge
- Drive performance enhancements across distributed teams
- Lead enterprise-level Epic managed services programs to maintain stability
- Foster long-term relationships with clients through clear communication
- Implement continuous improvement initiatives within technology-enabled environments
- Collaborate with teams to enhance application support and governance
- Analyze performance metrics to increase the benefit of Epic resources
Requirements
What you’ll need- Bachelor's Degree
- At least 8 years of experience
- Epic certification in modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Orders)
Benefits
Comp & perks- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic certificationperformance metrics analysiscontinuous improvementapplication supportgovernance
Soft Skills
strategic advisingcommunicationrelationship buildingteam collaborationleadership
Certifications
Bachelor's Degree