PwC

Tax Innovation User Experience Associate

PwC

full-time

Posted on:

Location Type: Hybrid

Location: Rosemont • District of Columbia • Illinois • United States

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Salary

💰 $53,500 - $142,000 per year

About the role

  • Conducting user experience (UX) design research to gather insights and improve product usability
  • Developing user personas and mapping user journeys to enhance customer experience
  • Collaborating with design teams to create user-centered design solutions
  • Engaging in usability testing to identify areas for improvement and optimize design
  • Utilizing emerging technologies to innovate and enhance user interface (UI) prototyping
  • Analyzing industry trends to inform design strategies and align with business objectives
  • Implementing customer experience (CX) strategies to improve satisfaction and engagement
  • Participating in design development through iterative prototyping and feedback sessions
  • Supporting client engagements by applying human-centered design principles
  • Conducting survey research to collect user feedback and inform design decisions

Requirements

  • Currently pursuing or have completed a Bachelor's degree
  • Preference for a 3.3 overall GPA
  • Preference for at least one of the following fields of study: Design, Graphic Design, Computer Graphics, Visual Communication, Digital Communications and Media/Multimedia, Computer Engineering, Computer and Information Science, Management Information Systems, Information Technology
  • Demonstrating intellectual curiosity and adaptability in fast-paced environments
  • Utilizing emerging technologies to enhance user experience design
  • Engaging in user experience (UX) design research and usability testing
  • Developing creative design solutions for client-focused projects
  • Participating in industry trend analysis to inform design strategies
  • Excelling in communication and teamwork within diverse teams
Benefits
  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
  • annual discretionary bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user experience designusability testinguser personasuser journey mappingprototypinghuman-centered designcustomer experience strategiesdesign researchiterative designdesign solutions
Soft Skills
intellectual curiosityadaptabilitycommunicationteamwork