PwC

Senior Salesforce Consultant

PwC

full-time

Posted on:

Location Type: Office

Location: Warszawa • Poland

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Analysis of business requirements and mapping them to Salesforce capabilities
  • Designing solutions and system functionalities according to business requirements
  • Performing and documenting the result of business and system analysis
  • Implementing business requirements with ability to utilise Salesforce built-in functionalities and configuration features of Salesforce platform
  • Accurately estimating effort of configuration work on Salesforce Platform
  • Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)
  • Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients
  • Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided
  • Access to commercial AI tools, frameworks involving AI aided system implementation
  • Proactively sharing knowledge as well as introducing new people to the team and teaching others
  • Providing constructive and meaningful feedback

Requirements

  • 3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst
  • 3+ years of experience in delivering commercial CRM projects
  • Salesforce Certificates (e.g.: Sales Cloud Consultant, Service Cloud Consultant, etc.)
  • Ability to perform and document the results of business and system analysis (e.g. in form of user stories, processes, diagrams)
  • Experience in working in Agile projects
  • Very good communication and presentation skills
  • Creative approach for solving common challenges across projects
  • Understanding basics and experience in project work with AI support to complete tasks faster while maintaining high quality
  • Self-Starter attitude
  • Ability to manage a small project team
  • Fluent English and Polish
Benefits
  • Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave
  • Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker
  • Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice
  • Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase
  • 3 paid hours for volunteering per month
  • Additional paid Birthday Day off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceCRMbusiness analysissystem analysisconfigurationuser storiesprocessesdiagramsAgileAI implementation
Soft Skills
communicationpresentationcreativityteam managementknowledge sharingfeedbackindependenceproblem-solvingself-starterleadership
Certifications
Sales Cloud ConsultantService Cloud Consultant