Associate Implementation Manager

Purchasing Power

Associate Implementation Manager onboarding clients for Purchasing Power’s payroll-deduction FinTech program. Coordinating implementation timelines, secure data transfers, configurations, and cross-functional delivery.

Posted 8/13/2026full-timeAtlanta • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client onboarding processes, including project coordination, documentation, and communication with stakeholders. Proficient in operational workflows and data transfer methods to enhance implementation efficiency.

Highest-signal resume keywords

Client Onboarding ExperienceProject Coordination SkillsData Transfer FamiliarityMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client OnboardingImplementation ProcessesProject ManagementData File TransfersOperational WorkflowsBusiness Requirements DocumentationFile LayoutsTimeline ManagementProcess ImprovementAttention to Detail

Soft Skills

Clear CommunicationAdaptabilityCuriosity

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Visio

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

B2BBrokerTPABenefitsPayrollClient ServicesEmployee Voluntary Benefits

About the role

Key responsibilities & impact

Manage the end-to-end onboarding timeline for assigned new clients
Communicate implementation milestones, requirements, deadlines, timeline adjustments, and project updates to clients, brokers, TPAs, and internal partners
Coordinate operational setup using standardized implementation processes, approved file layouts, and secure data transfer protocols
Partner with fulfillment teams and Account Executives on low-complexity platform changes for in-force clients
Gather, document, and translate business and technical requirements for onboarding, file layouts, data transfers, and ongoing administration
Maintain implementation documentation and accurate client configurations
Monitor projects against deadlines and escalate risks, dependencies, or timeline concerns
Identify and communicate process barriers affecting onboarding or program administration
Recommend process improvements to reduce client administrative burden and support smoother implementation outcomes
Own assigned onboarding and client change projects from initiation through completion

Requirements

What you’ll need

Experience supporting client onboarding, implementation, or account setup processes, preferably in a B2B, broker, TPA, benefits, payroll, or client services environment
Strong project coordination skills managing timelines, deliverables, follow-ups, and low- to medium-complexity client projects
Familiarity with standardized processes, file formats, secure data transfers, or operational workflows
Ability to communicate clearly with clients, external partners, and internal cross-functional teams
Strong organizational skills and attention to detail; ability to manage multiple implementations or administrative changes concurrently
Bachelor's degree required
Minimum of 3 years of experience in employee voluntary benefits, client onboarding, client servicing, or related operational support
Experience establishing B2B electronic and manual data file transfers, including familiarity with various file types and transfer methods
Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Visio
Curiosity, adaptability, and openness to learning AI-enabled tools and evolving workflows

Benefits

Comp & perks

Comprehensive benefits including medical, dental, vision, and company-paid life insurance
401(k) retirement plan
Career development opportunities
Employee Purchase Program