Puget Sound Energy

Community Affairs Manager

Puget Sound Energy

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $91,100 - $151,600 per year

Job Level

SeniorLead

About the role

  • Develops and sustains relationships with local communities in areas impacted by PSE’s utility infrastructure projects.
  • Actively engages local communities to build support for the design, implementation, and construction of projects.
  • Builds a local support network for additional needs relates to PSE’s clean energy transformation.
  • Develops and executes strategies to address customer and PSE-related community interests.
  • Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities.
  • Promotes and supports a culture of total safety.
  • Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.
  • Ensures duties are performed in accordance with all regulatory compliance obligations.
  • Creates and delivers strategies for engaging local communities on PSE-initiated infrastructure projects and leads efforts to manage expectations through proactive communication.
  • Serves as primary point of contact for public outreach in addressing customer and community issues related to PSE infrastructure updates, clean energy projects, and other issues.
  • In collaboration with other PSE departments, maintains robust working knowledge of community sentiment, outreach opportunities, and organizations in local project areas.
  • Provides strategic recommendations with risk mitigation and stakeholder analysis to internal project teams and other PSE departments.
  • Develops strategic short-term and long-range work plans for local communities as it relates to each initiative or project.
  • Meets regularly with community leaders, customer groups, and key PSE/service provider representatives to listen to community needs and educate about PSE projects.
  • Identifies and invests in community needs to support PSE’s local partnerships; evaluates organizations for corporate giving and serve as a liaison for the PSE Foundation.
  • With coordination across PSE departments, takes the lead to address community issues/concerns arising out of project details which are not resolved at the project development/construction level.
  • In a storm event, serves as lead contact with key community-based organizations to provide timely and accurate information.
  • Performs other duties as assigned.

Requirements

  • Bachelor’s degree in business, public relations, communications; or equivalent combination of education and/or relevant work experience.
  • Seven years community relations and/or related utility operations experience.
  • Excellent customer relations skills, including problem solving and conflict resolution.
  • Excellent communications skills (oral, written, listening).
  • Excellent presentation skills.
  • Ability to work in a matrix environment.
  • Strong teambuilding and interpersonal skills.
  • Uncompromising ethics and integrity.
  • Ability and flexibility to travel within service region.