Puget Sound Energy

Senior Business Support Analyst

Puget Sound Energy

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $79,200 - $131,700 per year

Job Level

Senior

Tech Stack

Cognos.NETOracleSQLVBA

About the role

  • Analyze business data to uncover insights: Use advanced Excel, statistical methods, and analytics tools to identify trends, solve problems, and create meaningful metrics that drive business decisions
  • Create reports and forecasts: Build and maintain dashboards, reports, and forecasting models to track business performance and support strategic planning
  • Develop and improve data processes: Design efficient methods for extracting, analyzing, and presenting data to ensure consistent and accurate reporting across the organization
  • Present findings to leadership: Translate complex data analysis into clear, actionable recommendations for stakeholders and business leaders
  • Lead analytical projects: Manage cross-functional project teams, develop business cases, and drive data-driven initiatives from concept to completion
  • Streamline business processes: Identify opportunities to improve workflows and procedures using data analysis and process improvement methodologies
  • Support technology systems: Maintain and enhance reporting systems, coordinate system upgrades, provide user training, and troubleshoot technical issues as needed
  • Collaborate across departments: Work with various teams to understand their data needs and deliver solutions that support business objectives
  • Performs other duties as assigned

Requirements

  • Associate’s degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience
  • Experience working with relational database systems (querying, analysis, reporting)
  • Solid written, interpersonal, and group communication skills
  • Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos
  • Excellent problem solving skills
  • Project management skills
  • Ability to understand and explain technical concepts
  • Excellent writing, communication and customer service skills
  • Strong time management and organizational skills
  • Experience in providing guidance and direction to lower staff