Puget Sound Energy

HVAC Specialist – Program Manager

Puget Sound Energy

full-time

Posted on:

Location Type: Hybrid

Location: Bellevue • Washington • 🇺🇸 United States

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Salary

💰 $91,100 - $151,600 per year

Job Level

Mid-LevelSenior

About the role

  • Manage sizable customer-facing program(s) with complex scope and substantial budget.
  • Develops and manages all program related activities including goal and target setting, budget planning, and program direction.
  • Monitors program progress to ensure achievement of annual targets within budget while minimizing monthly variances through accurate forecasting.
  • Drives program planning activities including strategic program direction and implementation as well as business case development.
  • Conducts market research, critically analyzes multiple data sources, and incorporates best practices into program design.
  • Manages third party vendor relationships including scope and contract management, budget negotiation, and vendor performance against key performance indicators.
  • Evaluates customer issues, proposes solutions, and manages customer expectations while providing excellent customer service.
  • Works with senior management to maintain consistency across department.

Requirements

  • 5 years of experience in a program coordination and/or management
  • Demonstrated experience managing a project or portfolio of projects including scope, budget, forecasting, dependencies, schedule, and risks
  • Excellent communication skills including verbal, written, and presentation
  • Computer skills and aptitude, advanced-level knowledge of MS Word, Outlook, Excel and PowerPoint
  • Ability to bring together various resources to work collaboratively and identify integration opportunities
  • Demonstrated ability to analyze and provide solutions to complex problems
  • Experience coordinating and managing relationships with outside vendors
  • Demonstrated experience creating and implementing quality control processes
  • Experience with trade organizations and/or community outreach
  • Excellent customer service skills
  • Knowledgeable in accounting, finance, and/or mathematics principles
  • Exceptional attention to detail.
Benefits
  • Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.
  • Additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).
  • 401(k) investment option and a cash balance retirement plan.
  • Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementbudget planningforecastingdata analysisquality control processesproject coordinationrisk managementscope managementschedule managementvendor management
Soft skills
communication skillscollaborationproblem-solvingcustomer serviceattention to detail