Program Manager
TechFlow, Inc.
Cyber SecurityPMP
Training Program Manager
Puget Sound Energy
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $79,200 - $131,700 per year
Job Level
Mid-LevelSenior
About the role
- Manage the design, development, measurement of impact, and maintenance of scalable learning solutions for ongoing training programs and targeted business initiatives
- Own training program(s) from start to finish and partner with internal and business stakeholders to ensure employee development and performance standards are met
- Produce learning solutions end-to-end and be hands-on during deployment, stakeholder engagement, and feedback loops
- Uphold safety compliance standards and promote a culture of total safety
- Manage training programs and projects using ADDIE or SAM models, perform needs and root-cause analysis, and prioritize program roadmaps
- Create mechanisms to measure impact and continuously improve training programs; translate results into ROI
- Manage turnover and maintenance plans for training products where Training Dept may not have long-term presence
- Create and manage communication strategies for program/project strategy, priorities, risks, and status
- Manage vendor partners, delivery media, eLearning applications; maintain training content on SharePoint, LMS, and shared drives
- Mentor SMEs, deliver instructor-led training if necessary, act as performance improvement consultant, and understand PSE business and mission
Requirements
- Bachelor's degree and 5 years of training and development, or HR experience in a program/project management role preferred; or equivalent combination of education and relevant work experience
- Excellent interpersonal skills and ability to develop and cultivate strong working relationships
- Proficient with suite of word processing, presentation, and spreadsheet applications
- Demonstrated organization, prioritization, and project management skills
- Strong analytical, presentation, communication, problem-solving, negotiation, and time management skills
- Ability to manage projects, work with other departmental teams and deliver on commitments
- Ability to contribute effectively in peer management teams
- Skills and experience in collaboration and team building
- Attention to detail and the ability to effectively multi-task in a deadline-oriented work environment
- Ability to challenge others, often in higher positions, respectfully
- Ability to work both independently and collaboratively, drive work forward with little supervision
