Solutions Architect

Proton.ai

Solutions Architect at Proton.ai implementing AI-native software solutions in the distribution industry. Designing workflows and technical solutions between Proton's platform and customer operations while working collaboratively with sales teams and clients.

Posted 5/9/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Partner with Sales to understand prospect needs and design solutions that map Proton's capabilities to their business workflows
Build and present technical proposals, workflow diagrams, and architecture recommendations tailored to each customer's operations
Lead discovery sessions with prospects and customers to surface integration requirements, data flows, and operational constraints
Own solution design through the sales cycle, then hand off cleanly to Implementation with full context
Collaborate with Product and Engineering to communicate patterns you're seeing in the field and influence the roadmap
Serve as a trusted technical voice for customers post-launch when new use cases emerge

Requirements

What you’ll need

4+ years in a Solutions Architect, Sales Engineer, or technical pre-sales role at a SaaS company
Comfortable with API integrations, data modeling, and explaining technical concepts to non-technical buyers
Experience working with ERP or distribution systems is a plus, but intellectual curiosity about operations matters more
Strong communicator who can run a discovery call, build a compelling demo, and write a clear solution brief
You've used AI tools — specifically Claude or comparable models — as a real part of your workflow. You have a specific, concrete answer when asked how.
Low ego, high ownership. You'll be early in building this function and that means figuring things out as you go.

Benefits

Comp & perks

Unlimited PTO + 10 company holidays
401(k) with 3% employer contribution
Medical, dental, and vision coverage
12 weeks paid parental leave
Professional Growth Fund

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsdata modelingsolution designtechnical proposalsworkflow diagramsarchitecture recommendationsdiscovery sessionsSaaSERP systemsdistribution systems

Soft Skills

strong communicatordiscovery call facilitationdemo buildingclear writingintellectual curiositylow egohigh ownership