Automotive Mobile Diagnostic Technician

ProTech,LLC

Mobile diagnostic technician supporting Autel vehicle scanning and resolving automotive technology issues. Providing customer assistance and technical guidance for Protech Automotive Solutions.

Posted 8/21/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and resolving technology issues related to vehicles, with a strong emphasis on customer service and effective communication. Proficient in utilizing diagnostic tools and adhering to industry standards for vehicle technology.

Highest-signal resume keywords

Diagnostic Technician ExperienceI-CAR CertificationASE CertificationCustomer Service SkillsTechnical Knowledge of Autel Scanning Unit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnostic ProceduresTechnical Issue ResolutionVehicle Technology UnderstandingResearch SkillsPhysical Dexterity

Soft Skills

Effective CommunicationAdaptabilityCustomer Service Orientation

Tools & Technologies

Autel Scanning UnitDiagnostic Tools

Certifications & Qualifications

I-CAR CertificationASE Certification

Industry Keywords

Mobile Diagnostic TechnicianVehicle TechnologyPre-Employment ScreeningsWork OrdersWritten Estimates

About the role

Key responsibilities & impact

Apply technical knowledge to assist customers
Answer inbound and outbound phone calls in support of the Autel scanning unit
Answer technical questions relating to scanning procedures of the Autel unit
Conduct research to understand, explain, and resolve technology issues on vehicles
Perform all-purpose duties as assigned as a Mobile Diagnostic Technician

Requirements

What you’ll need

2+ years of prior experience as a Diagnostic technician required
I-CAR & ASE certifications preferred
Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
Must be able to pass all pre-employment screenings including background checks
Minimum age requirement of 21+ years
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one – Immediately eligible for medical, dental and vision
Industry Comparable Pay – Paid weekly
Paid Vacation & Holidays – Begin accruing day 1
Career growth opportunities – We promote from within
Paid Skilled Trainings and Certifications – I-CAR and ASE