Automotive Mobile Diagnostic Technician

ProTech,LLC

Mobile diagnostic technician supporting Autel scanning and vehicle technology troubleshooting for Protech Automotive Solutions. Serving customers through technical assistance, phone support, and advanced automotive diagnostics.

Posted 8/17/2026full-timeLong Island • New York • 🇺🇸 United StatesJuniorMid-Level💰 $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mobile diagnostics and customer service, with a strong ability to resolve vehicle technology issues and provide effective communication. Holds relevant certifications and possesses the necessary tools for diagnostic tasks.

Highest-signal resume keywords

Diagnostic Technician ExperienceI-CAR CertificationASE CertificationCustomer Service SkillsTechnical Knowledge of Autel Scanning Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mobile Diagnostic TechniquesVehicle Technology TroubleshootingResearch and Problem SolvingReading Work OrdersUnderstanding Technical Instructions

Soft Skills

Effective Verbal CommunicationEffective Written CommunicationAdaptability in Fast-Paced EnvironmentsPersonable Customer InteractionAbility to Manage Competing Priorities

Tools & Technologies

Autel Scanning UnitDiagnostic Tools

Certifications & Qualifications

I-CAR CertificationASE Certification

Industry Keywords

Automotive DiagnosticsVehicle TechnologyCustomer SupportTechnical Assistance

About the role

Key responsibilities & impact

Apply technical knowledge to assist customers
Answer inbound and outbound phone calls in support of the Autel scanning unit
Answer technical questions relating to Autel scanning procedures
Conduct research to understand, explain, and resolve vehicle technology issues
Perform all-purpose mobile diagnostic technician duties
Provide top-tier service to customers

Requirements

What you’ll need

2+ years of prior experience as a Diagnostic technician required
I-CAR and ASE certifications preferred
Must currently have or be willing to obtain proper tools to successfully complete assigned job duties
Must pass all pre-employment screenings, including background checks
Minimum age requirement of 21+ years
Ability to perform consistent physical activity, including reaching, kneeling, bending, squatting, and lifting objects over 50 lbs
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Ability to work through competing priorities and adapt to a fast-paced environment
Ability to provide personable, friendly customer service
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one – Immediately eligible for medical, dental and vision
Paid weekly
3M Repair Products
Paid Vacation & Holidays – Begin accruing day 1
Career growth opportunities – We promote from within
Paid Skilled Trainings and Certifications – I-CAR and ASE
Company vehicle, cell phone, and laptop for mobile technicians
401K
Health care packages