Automotive Mobile Diagnostic Technician

ProTech,LLC

Mobile diagnostic technician supporting Autel vehicle scanning for Protech Automotive Solutions. Researching and resolving computerized vehicle technology issues while assisting customers by phone.

Posted 8/13/2026full-timeTempe • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise as a Diagnostic Technician with a strong focus on customer service and technical problem-solving. Proficient in vehicle technology issues and capable of effectively communicating technical information to customers.

Highest-signal resume keywords

Diagnostic Technician ExperienceI-CAR CertificationASE CertificationCustomer Service SkillsTechnical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Technology KnowledgeAutel Scanning ProceduresTechnical ResearchReading Work OrdersPhysical Activity Capability

Soft Skills

Effective CommunicationAdaptabilityPersonable Service

Tools & Technologies

Autel Scanning Unit

Certifications & Qualifications

I-CAR CertificationASE Certification

Industry Keywords

Diagnostic TechnicianCustomer SupportTechnical AssistancePre-Employment ScreeningsCompeting Priorities

About the role

Key responsibilities & impact

Apply technical knowledge to assist customers
Answer inbound and outbound phone calls in support of the Autel scanning unit
Answer technical questions relating to Autel scanning procedures
Conduct research to understand, explain, and resolve vehicle technology issues
Perform all-purpose duties as assigned
Provide top-tier service to customers

Requirements

What you’ll need

2+ years of prior experience as a Diagnostic Technician required
I-CAR and ASE certifications preferred
Must currently have or be willing to obtain proper tools to successfully complete assigned job duties
Must be able to pass all pre-employment screenings, including background checks
Minimum age requirement of 21+ years
Ability to perform consistent physical activity, including reaching, kneeling, bending, squatting, and lifting objects over 50 lbs.
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Ability to work through competing priorities and adapt to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one – Immediately eligible for medical, dental and vision
Industry Comparable Pay – Paid weekly
State of the Art Products – 3M Repair Products
Paid Vacation & Holidays – Begin accruing day 1
Career growth opportunities – We promote from within
Paid Skilled Trainings and Certifications – I-CAR and ASE
Company vehicle
Cell phone
Laptop
401K
Health care packages