Automotive General Manager

ProTech,LLC

General Manager for Protech Automotive Solutions responsible for center operations. Managing team performance, financial metrics, and ensuring vehicle repairs adhere to industry standards.

Posted 7/22/2026full-timeFayetteville • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management capabilities in the automotive industry, with a focus on financial performance metrics, risk management, and adherence to Standard Operating Procedures. Proven ability to develop teammates and provide exceptional customer service while ensuring compliance with industry guidelines.

Highest-signal resume keywords

Management ExperienceFinancial Performance MetricsOEM ExperienceRepair Process KnowledgeCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk ManagementEstimates UnderstandingRepair Process KnowledgeScanning Process KnowledgeFinancial Metrics Analysis

Soft Skills

Team DevelopmentAdaptabilityCustomer ServiceInstruction ComprehensionTask Prioritization

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Automotive IndustryStandard Operating ProceduresInsurance GuidelinesTeammate RecognitionPhysical Activity Requirements

About the role

Key responsibilities & impact

Perform all-purpose duties relating to overall operation of the center
Conduct risk management, teammate development, client metrics, production, and administration
Reward, recognize, and retain talented teammates
Monitor current financial performance metrics
Review previous month’s financial metrics to identify opportunities and trends
Ensure teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards

Requirements

What you’ll need

3+ years of Management Experience in the automotive industry or a mobile business
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must be 21 years of age or older
Must be able to pass all pre-employment screenings including background and MVR checks
Advanced understanding of Estimates
Must have prior experience with OEM
Advance understanding and knowledge of the repair process/procedures, scanning process
Be able to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Benefits

Comp & perks

Benefits from Day 1
Industry Comparable Pay – Paid weekly
Paid Vacation & Holidays – Begin accruing day 1
Career Growth Opportunities – We promote from within!
Paid Skilled Trainings and Certifications – I-CAR and ASE