Operations & Program Integration SME

Prometheus Federal Services (PFS)

VA healthcare transformation SME integrating operations, governance, and technology programs for federal health agencies. Supporting VHA modernization, patient scheduling, and executive decision-making.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading enterprise-level program integration and operational modernization within federal healthcare programs, with a strong focus on business process analysis, requirements management, and stakeholder collaboration. Proficient in developing governance structures and performance reporting frameworks to support healthcare transformation initiatives.

Highest-signal resume keywords

Program ManagementBusiness Process AnalysisRequirements ManagementHealthcare Technology ImplementationStakeholder Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program IntegrationOperational AssessmentRisk ManagementProject PlanningPerformance ReportingGovernance StructuresBusiness TransformationDigital TransformationOperational ImprovementHealthcare Delivery Models

Soft Skills

Excellent Communication SkillsAbility to Work IndependentlyTeam CollaborationFacilitation SkillsAnalytical Thinking

Tools & Technologies

Microsoft Office 365WordExcelPowerPointTeamsSharePointVisio

Certifications & Qualifications

PMPLean Six SigmaCSMProsci

Industry Keywords

Veterans Health AdministrationFederal Healthcare ProgramsHealthcare ModernizationPatient SchedulingCommunity CareVeteran Self-Service PlatformsAgile MethodologiesEnterprise Governance Frameworks

Tech Stack

Tools & technologies

PMPVBA

About the role

Key responsibilities & impact

Lead enterprise-level program integration across multiple healthcare transformation workstreams
Establish governance structures, decision-making processes, operating rhythms, and performance reporting frameworks
Facilitate collaboration among VHA leadership, program offices, contractors, technology vendors, and implementation partners
Analyze and document current-state and future-state business processes, workflows, organizational structures, and dependencies
Identify operational gaps, resource constraints, and process improvement opportunities
Support requirements management, including gathering, validating, documenting, and maintaining requirements
Develop and maintain roadmaps, integrated master schedules, implementation plans, risk registers, dependency trackers, and executive briefings
Monitor and manage program risks, issues, assumptions, and dependencies
Coordinate technology and operational initiatives against enterprise objectives and timelines
Support acquisition planning, contractor coordination, and performance management
Collaborate with technical teams to align solutions with business requirements and user needs
Support executive leadership with strategic communications, decision materials, portfolio reporting, and program analyses
Establish metrics to evaluate progress, operational effectiveness, adoption, and business outcomes
Facilitate stakeholder sessions, workshops, interviews, and working groups
Support healthcare modernization initiatives involving patient scheduling, workforce transformation, digital service delivery, and veteran experience

Requirements

What you’ll need

Bachelor's degree from an accredited institution
Minimum 10 years of professional experience supporting federal healthcare programs
Minimum 7 years of experience leading program management, operations modernization, business transformation, or strategic integration efforts
Experience supporting complex, multi-stakeholder initiatives involving government, contractor, and technology vendor teams
Experience supporting enterprise healthcare technology implementations, digital transformation programs, or large-scale operational improvement initiatives
Knowledge of Veterans Health Administration operations, healthcare delivery models, governance structures, and business processes
Experience facilitating executive-level governance forums and presenting to senior government leadership
Strong business process analysis, operational assessment, and requirements management skills
Experience developing and maintaining project plans, schedules, governance artifacts, risk management documentation, and executive reporting products
Ability to synthesize complex operational, technical, and organizational information into actionable recommendations
Proficiency with Microsoft Office 365, including Word, Excel, PowerPoint, Teams, SharePoint, and Visio
Excellent written and verbal communication skills
Ability to work independently and within multidisciplinary teams in a fast-paced environment
Ability to work in the U.S. indefinitely without sponsorship
Ability to obtain a public trust
Preferred: Master's degree in a related field
Preferred: Experience with Enterprise Patient Scheduling, community care, direct care, veteran self-service platforms, or healthcare scheduling operations
Preferred: PMP, Lean Six Sigma, CSM, Prosci, or similar certification
Preferred: Experience supporting VHA, VBA, OIT, or other federal healthcare organizations
Preferred: Familiarity with Agile delivery methodologies, portfolio management, and enterprise governance frameworks
Preferred: Experience coordinating large contractor ecosystems, system integrators, or enterprise technology vendors

Benefits

Comp & perks

Health, dental, and vision coverage
Flexible spending accounts
Disability and life insurance
Retirement plan
Paid time off
Other programs to support employees and their families