Admin Therapy Specialist, Pediatric Clinic
ProHealth Care
part-time
Posted on:
Location Type: Office
Location: Pewaukee • Wisconsin • United States
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About the role
- Greeting and providing exceptional customer service to the patients who receive therapy services at PHC locations
- Responsible for the accurate scheduling, registering and entering data of patient information into the medical record system
- Supports patient care delivery in the areas of scheduling, insurance verification, and support services
- Ensure patients are fully ready to have successful interactions when they come in for a visit
- Own provider schedule accuracy and, providing options, match patient needs to appointments
Requirements
- High School Diploma or equivalent required
- Ability to proficiently use a computer and type
- Experience working in one or more of the following areas: Healthcare Call Center Customer Service Healthcare with medical terminology knowledge
- At least 4 years in customer service in an office and/or banking environment
- Knowledge of medical terminology preferred
- Required: EPIC experience in scheduling, registration and basic insurance knowledge
- Experience in a pediatric setting scheduling for multiple providers preferred
Benefits
- Generous benefits plan
- Resources to help you further your education
- Engaging and community focused culture
- Competitive Salaries
- Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
schedulingregistrationdata entryinsurance verificationmedical terminologycustomer service
Soft Skills
exceptional customer servicecommunicationorganizational skills
Certifications
High School Diploma