ProArch

Senior Systems Analyst

ProArch

contract

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

JavaLinux.NETOraclePerlPHPPythonSDLCSQLSubversion

About the role

  • Functions as an individual contributor under minimal supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all of the tasks required for implementation, operations and maintenance.
  • Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents.
  • Advises on computer requirements and limitations to help define automation needs.
  • Develops detailed, coding-level flowcharts, action diagrams, pseudo codes, and associated documents from high-level flowcharts.
  • Collaborates with senior team members on system design, documents and maintains software component specifications in detailed technical design.
  • Collaborates with global development and testing team and for the successful delivery of the project.
  • Leads design discussions with application and program team leads.
  • Develops pseudo codes, tables, and narrative descriptions to implement changes.
  • Provides technical consultation in solving problems of design and reliability, and in maintaining the ability of the system.
  • Writes procedural guidance to be followed by users.
  • Maintains files, records, and operational data, and prepares periodic and special reports and other various documents pertaining to assignments.
  • Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed.
  • Monitors system errors, diagnoses and corrects errors.
  • Participates in the review of existing programs to make refinements that increase their efficiency.
  • Triages production tickets and troubleshoots issues as needed; communicates with customer as appropriate.
  • Excellent understanding of how software applications and programs are developed, deployed, and maintained.
  • Fully understands the software development life cycle (SDLC) and software testing life cycle (STLC) as well as system support and maintenance processes; demonstrates strong knowledge of applications methodologies, best practices, and procedures; and applies them to projects to ensure that applications objectives are achieved.
  • Demonstrates business knowledge in one or more domains.
  • Understands the concept of SLAs / OLAs in support of system operations.
  • Tracks and manages work through an internal ticketing system.
  • Adheres to CMMI standards and process level improvements.
  • Excellent understanding of standard operating procedures in Operations and ITIL processes.
  • Participates in meetings with customer and actively contributes towards resolving problems and walking through design solutions as needed.
  • Possesses unwavering commitment to customer service and operational excellence.
  • Assists in supporting client presentations and demos.
  • Provides technical and operational support to projects and programs.
  • Keeps abreast of new technology and market developments.
  • Requests and gives both negative and positive feedback.
  • Guides and mentors junior Systems Analyst staff in ensuring compliance with operations release standards and best practices.
  • Conducts knowledge transfer to junior Systems Analyst staff and provides training on new techniques and processes.
  • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Critical Qualifications:

Requirements

  • Bachelor’s Degree or Master’s Degree with 7 – 11 years of working with several programming languages and operating systems.
  • Preferred Majors: Computer Science, Information Systems, or a closely related field
  • Experience with software development life cycle (SDLC) and software testing life cycle (STLC)
  • Experience with System Operations using ITIL processes
  • Experience in healthcare industry
  • Experience working with relational databases to facilitate systems analysis
  • Highly organized with analytical skills and attention to detail Ability to adapt to task and project changes
  • Ability to handle multiple projects with varying priorities
  • Strong verbal and written communication skills
  • Ability to work within multiple groups of employees, willingly share time, knowledge and information with others.
  • Demonstrates flexibility in working under demands and needs of a projject
  • Ability to use reasoning to troubleshoot, escalate and solve technical problems
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to meet deadlines and deliver to commitments
  • Ability to effectively communicate technical impact, root cause, and corrective actions to team leads and management
  • Domain knowledge of Medicare, Medicaid, or healthcare verticals preferred
  • **Preferred Qualifications:**
  • Understanding of SharePoint applications, WebEx, Skype, etc.
  • Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications
  • Experience in Object Oriented Analysis and Design, SQL, Java, C, and C++, .NET, and PHP
  • Excellent understanding of web development
  • Strong knowledge of relational database concepts
  • Strong knowledge of version control and defect management tools (such as ClearCase, SVN, CVS, JIRA, Bugzilla, ClearQuest)
  • Excellent understanding of client-server architecture
  • Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques
  • Experience working with Relational Databases like Oracle, SQL Server, DB2 etc.
  • Experience in building application with high availability and scalability requirements
  • Knowledge of Linux, Perl, Python, and XML-RPC preferred
  • Knowledge of AJAX preferred
  • Knowledge in creating database tables, views, medium to complex stored procedures, triggers and functions preferred
  • Knowledge in fine tuning the SQL queries and improving the application performance preferred

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
programming languagesSQLJavaCC++.NETPHPObject Oriented Analysis and Designrelational databasesUML
Soft skills
analytical skillsattention to detailstrong verbal communicationstrong written communicationflexibilityteam-orientedcustomer serviceorganizational skillsproblem-solvingmentoring