Service Desk Analyst
Pro Talent HR
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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About the role
- Providing technical support
- Troubleshooting issues
- Customer service on a day-to-day basis
Requirements
- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Service skills
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work well under pressure
- Previous experience in a similar role is a plus
- Relevant certification in IT or related field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical SupportTroubleshooting
Soft Skills
Analytical SkillsCustomer SupportCustomer ServiceProblem-solvingCommunicationInterpersonal SkillsAbility to work under pressure
Certifications
Relevant certification in IT