Prisma Health

Senior Epic Analyst, Cadence

Prisma Health

full-time

Posted on:

Location Type: Remote

Location: South Carolina • United States

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Job Level

Senior

About the role

  • Lead position in analyzing clinical, business and/or technical processes and problems and formulating and developing recommendations for new and modified systems that meet client and/or internal project requirements
  • Provides more advanced technical expertise than that of an Application Analyst in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
  • Is generally assigned more complicated work efforts
  • Gathers and works with departments to prioritize development initiatives and activities
  • Provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs
  • Translates departmental requests into business functional requirements
  • Performs financial analysis/business plan/impact assessment
  • Supports internal customers in functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts
  • Ability to perform a variety of complicated tasks and may lead and direct the work of others
  • Manages system upgrades and large projects
  • Responsible for oversight of assigned Epic modules, workflows and system configuration
  • Mentors Associate and Mid-level I/S Analysts in their roles and supervises work efforts as directed
  • Coordinates the preparation, installation, deployment and production support of applications and Epic modules, including workflow analysis and flow charting, design specifications, programming and/or building, testing, training and implementation
  • Manages the purchase of appropriate hardware/software for new projects - under the direction of the respective IS Project Manager
  • Develops a timeline for implementation and ensures that all steps are taken to close all outstanding issues regarding the new implementation
  • Codes programs, maintains application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
  • Develops creative uses of existing technology or finds ways to expand the use of technology in existing areas
  • Accepts final responsibility for testing and debugging software before final deployment
  • Responsible for coordinating efforts for assigned Epic modules
  • Takes a lead role in maintaining customer relations and resolving customer issues related to software applications before involving the Manager
  • Interacts with users to develop plans to resolve their problems regarding the use of applications
  • Responsible for I/S communications to assigned departments concerning system status, downtime plans or other specific I/S involved events
  • Functions as the primary technical liaison with the respective vendor(s) for all implementation and post implementation activities of specific Epic modules
  • Functions as the lead department contact and provides project management support as required
  • Maintains application contingency plan documentation for assigned areas, ensuring the plan is updated and tested at least once annually
  • Mentors and trains assigned team members on implementation planning, work plan development, project management, system support and customer service, including Epic and legacy systems as assigned
  • Prioritize and implement change control to all assigned systems and modules
  • Completes tasks on time and meet assignment dates
  • Checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version
  • Manages the work of others and assures tasks are completed on time
  • Communicates with assigned departments, Epic representatives and Prisma Health end user community and acts as the "hub" of communication between the department and Prisma Health IS
  • Investigates, identifies and prepares proposals to solve specific operational problems with all clinical operational areas, partnering with the department Director, Managers, and Supervisors of those departments
  • May create training materials
  • Incorporate various learning techniques to achieve desired outcomes
  • Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems
  • Performs other duties as assigned

Requirements

  • Bachelor’s degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
  • Master’s degree preferred
  • Five (5) years of experience in EPIC or integrated EMR experience
  • In Lieu Of: Associate degree in Computer Science or a related field of study and six (6) years of related Information Technology experience in a business, computer science, or health care setting may be considered
  • In Lieu Of: High School Diploma or equivalent and eight (8) years related Information Technology experience in a business, computer science, or health care setting including two (2) years of Epic related experience AND Epic certification in required module may be considered
  • Epic certification in assigned Epic application discipline
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysisworkflow analysisprogrammingsystem configurationapplication supporttestingdebuggingproject managementdata integritychange control
Soft Skills
leadershipmentoringcommunicationproblem-solvingcustomer serviceorganizational skillscollaborationtrainingprioritizationadaptability
Certifications
Bachelor’s degreeMaster’s degreeEpic certification