Patient Financial Services Follow Up Representative
Prisma Health
full-time
Posted on:
Location Type: Remote
Location: South Carolina • United States
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About the role
- Responsible and accountable for accurate and timely follow up, including variances, no payments, denials for all payers on billed accounts receivable.
- Ensures accounts are followed up on in a timely manner with diligent focus on all including, but not limited to aged and high dollar accounts.
- Follows up and pursues identified payer variances after comparing expected to actual reimbursement received.
- Responsible for working with other departments when issues arise such as missing payments, payer delays, and technical denials.
- Demonstrates exceptional relationships with external payers and internal departments in accordance with Prisma Health Standard of Behaviors and Compliance.
- Analyses and reviews prior account activity and takes necessary actions including calling payer or utilizing payer websites for current status of outstanding accounts receivable (AR).
Requirements
- High School diploma or equivalent OR post-high school diploma/highest degree earned
- Two (2) years medical billing, customer service, follow up and/or medical office experience.
- CRCA preferred.
- CRCR preferred.
- Communication skills.
- Medical billing, follow up and/or medical office skills.
- Analytical skills.
- Attention to detail.
Benefits
- Inspire health.
- Serve with compassion.
- Be the difference.
- Professional growth and development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingaccounts receivablepayer variancesreimbursement analysiscustomer servicefollow upaccount activity analysispayer websites
Soft skills
communication skillsattention to detailrelationship managementanalytical skills
Certifications
CRCACRCR