Customer Support

• Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts
• Handles a large volume of inbound calls assisting patients with requests for information, complaints, and resolving issues.
• Responsible for making outbound calls related to self-pay follow-up on accounts
• Resolves billing concerns, addresses inquiries related to insurance concerns/matters
• Communicates clearly and professionally in both oral and written communication

Single Billing Office Customer Service Specialist

Customer Service Support Representative – Client Billing

Licensed Customer Service Representative

Bilingual Licensed Customer Service Representative

Lead Customer Support Associate

Customer Service Representative