Solutions Analyst
PrimeBase
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Research, evaluate, and implement third-party SaaS, API-based, and AI-powered solutions that align with company needs and technical architecture
- Assess vendors based on integration capability, technical scalability, compatibility, performance, and total cost of ownership
- Create technical onboarding plans including integration scope, data mapping, API connection setup, and sandbox testing
- Collaborate closely with Software Development, Project Management, and Infrastructure teams to ensure system compatibility, security configurations, and tool setup
- Manage all external vendor relationships, including initial outreach, demo processes, technical pre-evaluation, and implementation tracking
- Prepare or procure internal documentation, process flows, and training materials for end users
- Monitor the user experience, performance, and impact of implemented tools; collect feedback and create improvement loops
- Track the efficiency of current systems, analyze usage patterns, and develop improvement proposals
- Ensure that all evaluation and integration processes comply with the company’s data, infrastructure, and security policies
Requirements
- Bachelor’s degree in Computer Engineering, Industrial Engineering, Management Information Systems, or a related field
- Advanced level of English proficiency (written and verbal communication & documentation)
- Minimum 3 year of experience with internal-use technical/digital tools, software solutions, or technical operations
- Knowledge and experience in system architecture, APIs, webhooks, and authentication protocols
- Strong motivation and ability to research modern software and business solution trends focused on operational efficiency
- Ability to translate business requirements into technical specifications
- Capability to collaborate with developer teams on a technical level
- Hands-on experience with project management tools such as Jira, ClickUp, Trello, or Asana
- Basic knowledge and experience in information security and compliance frameworks (e.g., GDPR, SOC 2)
- Prior experience in working with vendors or integrators on implementation projects
- Familiarity with AI-based digital optimization tools; integration experience is a plus.
Benefits
- Fully remote environment
- Flexible work arrangements
- Must have a reliable computer and internet connection
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system architectureAPIswebhooksauthentication protocolstechnical operationsdata mappingintegration capabilityperformance analysisvendor managementdigital optimization tools
Soft skills
communicationcollaborationresearchproblem-solvingmotivationtechnical specification translationuser experience monitoringfeedback collectionimprovement proposal developmentdocumentation preparation