Senior Account Manager

Prime Therapeutics

Senior account manager supporting employer groups for Prime Therapeutics, a pharmacy benefit manager. Optimizing pharmacy spend, retaining clients, and leading cross-functional initiatives.

Posted 8/10/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $81,000 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Client Service and Account Management, with a strong focus on relationship management, effective communication, and project leadership. Proficient in analyzing data to support decision-making and optimizing client solutions in the healthcare or PBM industry.

Highest-signal resume keywords

Client Service/Account Management ExperienceSalesforce CRM ProficiencyHealthcare or PBM Industry ExperienceLeadership and Project Management ExperiencePharmacy Technician Experience or CPhT Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness Case DevelopmentPresentation DevelopmentProcess ImprovementClient Audits SupportPerformance Standards ManagementCost JustificationProject ManagementCompliance ManagementRisk Management

Soft Skills

Interpersonal SkillsMeeting FacilitationConflict ResolutionCollaborationInfluencing SkillsOrganizationAttention to DetailPrioritization

Certifications & Qualifications

CPhT Certification

Industry Keywords

HealthcarePharmacy Benefit Management (PBM)Employer Account ManagementClient RetentionClient-Facing Initiatives

About the role

Key responsibilities & impact

Provide complex-level support for the Employer Account Executive and Employer Groups
Drive communications, client-facing initiatives, and product and program recommendations
Resolve issues with Employer Groups and Health Plan Leadership and coordinate process improvements
Build business cases and lead or support client-facing initiatives, implementations, performance standards, and cost justifications
Analyze reporting requests and present relevant information to support client and leadership decision-making
Optimize pharmacy spend for existing small employer accounts through Prime products and services
Facilitate regular Employer Group meetings and promote product opportunities
Support client audits, presentations, client visits, and health fairs
Document account interactions, risks, decisions, and actions in Salesforce CRM
Support Employer Group retention through proactive issue resolution and relationship management
Mentor and train the Employer Account Management team
Maintain standard operating procedures for client-specific initiatives
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in business or related field, or equivalent combination of education and/or work experience
High school diploma from an accredited school or equivalent GED required
5 years of Client Service/Account Management experience
Must be eligible to work in the United States without work visa or residency sponsorship
Ability to develop effective selling messages, presentations, and proposals that drive sales
Strong interpersonal, meeting facilitation, conflict resolution, consensus-building, collaboration, and influencing skills
Ability to balance compliance, business, and competing goals and risks
Strong organization, prioritization, attention to detail, and ability to lead multiple complex projects under pressure and strict timeframes
Ability to manage complex information and develop well-reasoned client solutions
Ability to work effectively in a matrixed team environment
Master's or advanced degree preferred
Leadership and/or project management experience preferred
Healthcare or PBM industry experience preferred
Pharmacy Technician experience and/or CPhT certification preferred
Must comply with job-specific security responsibilities, controls, legal, regulatory, contractual, and internal policy requirements
Must be able to perform essential job functions, with reasonable accommodations available when requested

Benefits

Comp & perks

Potential pay range of $81,000.00–$138,000.00 based on experience and skills
Reasonable accommodations for employees with disabilities
Equal opportunity and affirmative action employment
Tobacco-Free Workplace