Medication Therapy Management Technician
Prime Therapeutics
full-time
Posted on:
Location Type: Hybrid
Location: Eagan • Minnesota • United States
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Salary
💰 $18 - $25 per hour
About the role
- Receive inbound and make outbound calls to eligible beneficiaries to schedule MTM clinician interventions in a manner that meets the specialized needs of the targeted population
- Utilize Prime’s MTM process management system to record member specific information
- Assess beneficiary information to ensure appropriate interaction is scheduled with appropriate MTM clinician (i.e., Pharmacist)
- Perform outreach calls to pharmacies to research contact information
- Address and triage queries regarding MTM related topics by transferring calls to MTM staff or other department help lines
- Document MTM eligibility and program status in the applicable software systems (i.e., MSA Toolbox, RX Claim)
Requirements
- High School diploma from an accredited school or equivalent GED
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- Strong interpersonal communication skills with focus on professional demeanor and empathy
- Strong verbal and written communication and problem-solving skills
- Strong organization skills with the ability to handle multiple tasks, prioritize and meet deadlines
- Proficient in Excel, Word, and system operations (e.g. workflow processes and case management)
- Government programs (Medicare) knowledge
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MTM process managementcase managementworkflow processesdocumenting eligibilityproblem-solving
Soft Skills
interpersonal communicationprofessional demeanorempathyverbal communicationwritten communicationorganizationprioritizationtime management
Certifications
High School diplomaGED