Senior EPIC Configuration Analyst – Epic Optime

Presbyterian Healthcare Services

Senior EPIC Optime analyst configuring and supporting healthcare software for Presbyterian Healthcare Services. Designing workflows, testing solutions, and resolving application incidents for a New Mexico health system.

Posted 8/10/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesSenior💰 $81,432 - $138,611 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic software solutions, including design, testing, and maintenance, while effectively collaborating with cross-functional teams to enhance workflows and user productivity. Holds relevant Epic certifications and possesses a strong understanding of clinical and revenue cycle applications.

Highest-signal resume keywords

Epic Software AnalysisEpic CertificationWorkflow Design and ImplementationApplication Support and MaintenanceCollaboration with Cross-Functional Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic SoftwareData Collection AnalysisTest Case DevelopmentApplication IntegrationWorkflow SolutionsIncident ResolutionPolicy-Compliant ProceduresModification of Epic RecordsEnhancement RequestsUser Productivity Improvement

Soft Skills

Independent WorkCommunication SkillsCollaboration Skills

Certifications & Qualifications

Epic Optime CertificationEpic Certification in Supported Application

Industry Keywords

Clinical ApplicationsRevenue Cycle ApplicationsIntegrated WorkflowsApplication IncidentsCross-Functional Collaboration

About the role

Key responsibilities & impact

Perform in-depth analysis of workflows, data collection, and technical issues associated with Epic software
Design, build, test, and maintain Epic solutions
Provide tier-2 support for application incidents, including 24/7 on-call coverage as required
Resolve application incidents, maintenance items, enhancement requests, upgrades, updates, and projects
Collaborate with colleagues, subject matter experts, end users, and cross-functional teams
Develop and maintain requirements, specifications, and test cases for new or enhanced functionality
Create, review, and update test scripts to reflect workflow solutions
Modify Epic records, tables, and master files to support application design and changes
Implement changes using documented, policy-compliant procedures
Participate in team and cross-team meetings and maintain meeting records
Support the training team by communicating new functionality and system changes
Create new workflows in collaboration with subject matter experts
Develop solutions that improve end-user productivity and effectiveness

Requirements

What you’ll need

Bachelor's degree plus 2 years of IT or business experience
2 years of Epic-specific experience
6 years of additional experience may be substituted in lieu of a degree
Epic certified in the supported application
Additional proficiency, certification, or badges in a related application area
Advanced understanding of the supported Epic application
General understanding of clinical and revenue cycle applications
Understanding of workflows, application integrations, downstream systems, and integrated workflows
Ability to work independently 100% of the time
Required Certificate: Epic Optime
Remote applicants must reside in the United States, except California, Illinois, North Dakota, New York, Ohio, Washington, and Wyoming
Individuals within 60 miles of Albuquerque are expected to work in the office Tuesday, Wednesday, and Thursday

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
Group term life insurance
Optional voluntary benefits
Employee Wellness rewards program
Gift cards for participating in wellness activities
Wellness challenges
Wellness webinars
Preventive screenings