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Patient Access Advocate – Emergency Department
Presbyterian Healthcare ServicesPatient Access Advocate registering patients and managing insurance verifications at Presbyterian Hospital in Albuquerque, NM. Handling complaints and ensuring financial clearance at time of service.
Posted 7/18/2026part-timeAlbuquerque • New Mexico • 🇺🇸 United StatesJunior💰 $16 - $22 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration processes, insurance verification, and compliance with billing requirements. Possesses a solid understanding of medical terminology and healthcare regulations to ensure accurate account management.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationMedical TerminologyBilling CodesCHAA/CHAM Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Registration ProcessesDemographic UpdatesPoint-of-Service PaymentsADT System ManagementBilling Compliance
Soft Skills
Customer ServiceAttention to DetailCommunication
Certifications & Qualifications
CHAA CertificationCHAM Certification
Industry Keywords
Healthcare ExperienceMedicare GuidelinesRegulatory Compliance
About the role
Key responsibilities & impact- Completes registration for scheduled and unscheduled visits
- Updates demographics
- Verifies insurance
- Collects point-of-service payments
- Ensures clean, accurate accounts in the ADT system
- Confirms all information meets billing and compliance requirements
- Maintains basic knowledge of Medicare and other regulatory guidelines
Requirements
What you’ll need- High school diploma or GED required
- Six months of healthcare experience or one year of customer service
- Must pass the two-week Patient Access Academy with an 85% or higher
- CHAA/CHAM or similar certification preferred
- Basic understanding of insurance, medical terminology, billing codes, and registration processes is preferred
Benefits
Comp & perks- medical
- dental
- vision
- short-term and long-term disability
- group term life insurance
- optional voluntary benefits
- Employee Wellness rewards program that includes engaging opportunities to enhance health