Support Coding and Documentation Quality Assurance (CDQA) team: implement and ensure compliance with enterprise-wide and department coding policies and procedures
Perform/manage on-site internal audits or reviews to assess compliance and quality monitoring
Serve as a resource on documentation, coding, billing, and coding compliance questions
Work on special coding compliance projects; develop and present educational programs and tools
Audit and train enterprise-wide corrective action plans for coding, audit, physician and clinician personnel identified as low performers
Perform medical record and billing reviews of denied and appealed claims; take appropriate action to ensure accurate payment and coordinate review and tracking of appealed claims with payers
Research and interpret regulatory agency regulations
Liaison to Information Services, Finance/Patient Financial Services, hospitals, PMG sites, PHP, Home Health, Albuquerque Ambulance, Compliance and ancillary departments
Maintain accurate documentation and up-to-date technical knowledge of legal and regulatory information (ICD-9, ICD-10, CPT-4, HCPCS, APC updates)
Research compliance issues, recommend and implement corrective action plans, identify lost revenue and overpayments
Assist in creation of the CDQA Annual Audit Work-plan using OIG work plan, Medicare/Medicaid regulations, RAC, and risk assessments
Conduct training classes and prepare training materials, including ICD-10 education and EPIC EMR documentation education for providers and clinical staff
Conduct systematic focused internal audits via medical record and charge ticket review and analyze/summarize audit data for management
Develop new methods and processes to improve coding efficiency and effectiveness
Investigate customer concerns regarding patient care and billing and ensure coding functions meet quality and performance standards
Maintain working knowledge of PHS coding and auditing IT applications
Travel to all PHS/PMG sites as required; working hours may vary based on projects
Requirements
High school diploma/GED required
Must have any one of the following coding certifications at time of hire: CCS, CCS-P, CPC-H, or RHIT/RHIA (or achieve one within one year of hire)
Must possess at least one of the following license/certifications: RHIT, RHIA, CPC, CCS
Minimum of three (3) years experience in coding and/or auditing required (three to five years experience as a coder noted)
Audit experience preferred
Excellent written and verbal communication skills
Detail and results oriented
Ability to work independently and make independent decisions
Medical terminology, ICD-9, ICD-10, CPT-4, HCPCS knowledge required
Proficient knowledge of Medicare, Medicaid, and other third party payer documentation, coding, and billing regulations
Excellent organizational and planning skills; ability to prioritize multiple tasks and perform them accurately and simultaneously
Proficient computer skills (Microsoft Word, PowerPoint, Excel) and ability to use internet and other research resources
Ability to articulate complex regulatory information in layman's terms
Personal presence characterized by honesty, integrity, and ability to inspire and motivate others
Must be able to travel to all of the PHS/PMG sites (including overnight)
Must be able to adapt to frequently changing work priorities and schedules