Student Programs Manager
Prompt Therapy Solutions Inc
Environment Manager
Presbyterian Healthcare Services
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Illinois, New York, North Dakota, Ohio, Washington, Wyoming • 🇺🇸 United States
Visit company websiteSalary
💰 $43 - $66 per hour
Job Level
Mid-LevelSenior
About the role
- Partner closely with Epic Data Courier Team, database administrators, hyperspace deployment administrators, web/service server administrators.
- Manage multiple Epic environments, ensuring optimal performance and maintenance.
- Collaborate with subject matter experts and leadership to identify and implement technology solutions that meet evolving business needs.
- Support statewide technology operations, including electronic health records, population health, healthcare analytics, business intelligence systems.
- Serve as the primary contact for technical issues and general inquiries related to assigned applications.
- Work directly with Epic representatives and end users to ensure system functionality aligns with organizational goals and project timelines.
- Triage and escalate end-user issues to the appropriate application owner when necessary.
Requirements
- Bachelors degree in Computer Science, Information Systems, Business Computer Systems, Business Administration, or a related field is required.
- Master's degree in a related field preferred
- 5 years EPIC experience
- Epic Certification preferred.
- ITIL certification preferred.
Benefits
- medical
- dental
- vision
- disability coverage
- life insurance
- optional voluntary benefits
- Employee Wellness Rewards Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epicdatabase managementhealthcare analyticsbusiness intelligenceelectronic health recordstechnology solutions implementationperformance managementissue triageapplication support
Soft skills
collaborationcommunicationleadershipproblem-solvingorganizational skills
Certifications
Epic CertificationITIL CertificationBachelor's degreeMaster's degree
