Operations Officer – Insurance Agency, Individual Lines

Predictive Strategies

Operations Officer managing day-to-day operations at TrueChoice Coverage insurance agency. Overseeing licensing, compliance, and operational improvements to drive growth.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $135,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Support and improve day-to-day agency operations
Help establish and manage carrier relationships and appointments
Oversee agent licensing, onboarding, and compliance processes
Build and improve internal workflows and processes
Track and manage timelines to ensure execution stays on track
Identify and resolve operational gaps or inefficiencies
Work closely with leadership to support overall growth

Requirements

What you’ll need

5+ years of experience in an insurance agency environment selling individual policies (life insurance strongly preferred; individual health or personal lines also relevant)
Experience with agency operations, licensing, onboarding, or compliance
Ability to take ownership and work independently
Strong organizational and problem-solving skills
Comfortable working in a growing, evolving environment

Benefits

Comp & perks

Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

agency operationslicensingonboardingcomplianceindividual policieslife insuranceindividual healthpersonal lines

Soft Skills

ownershipindependenceorganizational skillsproblem-solving skills