Client Advisor

Prada

Client Advisor guaranteeing an extraordinary luxury customer experience at Prada in Bicester. Responsible for building meaningful relationships and exceeding sales targets.

Posted 7/9/2026full-timeBicester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Guarantee an extraordinary and memorable luxury customer experience
Place the Customer at the center
Be driven to exceed individual sales targets
Demonstrate excellence knowledge of products as well as Prada history, culture and DNA
Capture Customer data into the Company CRM
Embrace and promote the Omni Channel mindset
Build and maintain knowledge of luxury fashion
Take ownership of resolving Client complaints
Utilize Company digital tools for luxury experience
Conduct customer appointments either in presence or virtually
Work in synergy with Back of House
Act in compliance with Company procedures
Work as a team player and partner with colleagues.

Requirements

What you’ll need

Similar experience within a luxury or premium brand
Understanding of luxury customer service
Experience in building a long-lasting relationship with clients
Being able to work in a team as well as alone
Excellent communication and interpersonal skills
Fluency in English.

Benefits

Comp & perks

Inclusive work environment ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsTeam PlayerProblem Resolution