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About the role
Key responsibilities & impact- Guarantee an extraordinary and memorable luxury customer experience
- Place the Customer at the center, creating a welcoming environment
- Be driven to exceed individual sales targets and maximize sales performances
- Demonstrate excellence knowledge of the products as well as Prada history
- Capture Customer data into the Company CRM
- Embrace and promote the Omni Channel mindset
- Build and maintain knowledge of the world of luxury fashion
- Take ownership of resolving Client complaints
- Work in synergy with the Back of House
Requirements
What you’ll need- Similar experience within a luxury or premium brand
- Understanding of luxury customer service
- Experience in building a long-lasting relationship with clients
- Being able to work in a team as well as alone
- Excellent communication and interpersonal skills
- Fluency in English
Benefits
Comp & perks- Professional development opportunities
- Diversity and inclusion values
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsTeam CollaborationProblem Resolution
