National Account Manager – Retail, Independent Network

PPG

National Account Manager responsible for strategic account leadership and hands-on execution at PPG. Focusing on customer partnership across national retail and independent customers in Australia and New Zealand.

Posted 6/26/2026full-timeClayton • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own Joint Business Plans for allocated Retail and Independent customers, including volume, mix, margin, ranging, and activation commitments
Partner with Brand Management and Channel Activation to identify ranging, category expansion, and innovation opportunities aligned to customer and PPG priorities
Provide accurate and timely inputs into the demand planning process, with disciplined integration of promotional activity
Act as the primary point of coordination between Sales, Marketing, Demand, Customer Service, and Logistics for allocated accounts
Live the PPG Architectural Coatings values in all interactions, with a clear focus on ethics, customer outcomes, safety, teamwork, and accountability
Support key customer events including expos, roadshows, and major in-store activations

Requirements

What you’ll need

Proven experience in National Account Management or senior account roles within retail, hardware, coatings, or adjacent categories
Demonstrated ability to manage complex customer relationships and deliver outcomes through influence rather than authority
Strong commercial acumen, including understanding of margin, mix, trade investment, and profitability drivers
Data-literate, with the ability to analyse sales, inventory, and performance trends and convert insight into action
Strong planning, communication, and stakeholder management skills
Tertiary qualifications in Business, Commerce, Marketing, or a related discipline preferred

Benefits

Comp & perks

Opportunities for development and long-term career progression
Incentive bonuses based on store performance
Access to corporate discounts, including WhereFit, that provide wellness benefits to our employees
Give back to local communities with our PPG Colourful communities program
PPG Recognition programs
Generous discounts on PPG products through our company owned store network

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

National Account Managementdemand planningdata analysissales analysisinventory managementperformance trend analysiscommercial acumenprofitability analysistrade investment managementcategory expansion

Soft Skills

relationship managementinfluencecommunicationstakeholder managementplanningteamworkaccountabilitycustomer focusethicsoutcome delivery

Certifications

Tertiary qualifications in BusinessTertiary qualifications in CommerceTertiary qualifications in Marketing