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PPG

Performance Specialist

PPG

Performance Specialist responsible for driving operational improvement for PPG customers. Collaborating with leadership and supporting performance solutions for collision centers.

Posted 6/25/2026full-timeStrongsville • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Drive measurable operational improvements for PPG customers
  • Serve as primary support contact for customers
  • Focus on key accounts for retention and performance
  • Collaborate with PPG sales and leadership
  • Conduct KPI reviews and action plan development
  • Maintain Salesforce with accurate documentation
  • Support new installations and audits

Requirements

What you’ll need
  • Expert-level understanding of PPG Collision Services offerings
  • Knowledge of College and MVP Business Solutions
  • Experience with PPG performance tools like PMXI and LINQ™
  • Understanding of key Collision Center KPIs
  • Ability to educate customers on PPG services and solutions
  • Engage assigned customers to understand operational challenges
  • Provide on-site performance support
  • Coordinate installation and upgrades as needed
  • Monthly structured KPI and performance reviews with customers
  • Track action plans tied to customer goals and agreed metrics

Benefits

Comp & perks
  • Employee benefits programs designed to support health and well-being
  • Health insurance coverage
  • Timely submission of expense reports
  • PPG provides equal opportunity to all candidates and employees

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI reviewsaction plan developmentperformance supportinstallation coordinationupgrades coordination
Soft Skills
customer educationcustomer engagementcollaborationoperational improvement