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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead PPG's Digital Marketing Center of Excellence, setting a clear vision for scalable, data-driven marketing operations across U.S. and European business units.
- Design, implement, and continuously refine B2B demand generation processes, with particular emphasis on account-based marketing (ABM) and lifecycle/nurture programs.
- Act as an enterprise vantage point - identifying recurring execution challenges, tooling gaps, and process inefficiencies - and translating insights into concrete improvements.
- Develop standards, frameworks, and playbooks that improve consistency, speed, and effectiveness while allowing flexibility for business-unit needs.
- Define and execute a global digital marketing strategy grounded in data, customer insights, and business objectives.
- Build a performance-driven culture, leveraging KPIs, attribution models, and ROI tracking.
- Translate analytics into actionable insights and executive level storytelling to demonstrate marketing impact.
- Lead SFMC strategy, adoption, and execution across multiple business units.
- Provide strategic direction and oversight of SFMC execution, partnering with technical and campaign teams.
- Design and scale automated customer journeys (lead nurture, lifecycle, ABM).
- Standardize lead management processes (scoring, routing, SLAs) in alignment with commercial excellence.
- Establish governance, best practices, and enablement to drive platform adoption and data integrity.
- Partner with IT and CRM teams to ensure integration and scalability.
- Oversee marketing operations by managing and guiding teams executing campaigns, workflows, and governance processes.
- Manage and optimize the marketing technology stack (SFMC, CRM, DAM, CMS).
- Build and scale analytics frameworks and dashboards for marketing-to-revenue visibility.
- Drive continuous optimization through performance insights and test-and-learn approaches.
- Identify and scale AI-driven marketing capabilities (personalization, content, predictive insights).
- Evaluate, pilot, and scale AI use cases with measurable impact on campaign performance, efficiency, or personalization.
- Embed AI into campaigns, analytics, and customer journeys.
Requirements
What you’ll need- 5+ years in B2B digital marketing or marketing operations
- Experience leading COE or global marketing operations
- Strong expertise in Salesforce Marketing Cloud and CRM
- Deep experience in demand generation and lead management
- Proven ability to drive data-driven decisions and influence stakeholders
- Experience with indirect influence across functions, regions, and seniority levels.
- Experience supporting enterprise-scale Salesforce implementations.
- Familiarity with AI-powered marketing tools or pilots in a B2B context.
- Background in complex B2B, industrial, or manufacturing environments, preferred.
Benefits
Comp & perks- Opportunities for career growth
- Flexible work arrangements
- Continuous learning environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B digital marketingdemand generationaccount-based marketinglifecycle marketinglead managementdata-driven decision makinganalytics frameworksperformance optimizationAI-driven marketingcampaign performance
Soft Skills
leadershipstrategic directioninfluencecommunicationcollaborationproblem-solvingstorytellinggovernanceflexibilityteam management
