Customer Service Chemist
PPG
full-time
Posted on:
Location Type: Office
Location: Tlalnepantla • 🇲🇽 Mexico
Visit company websiteJob Level
Junior
Tech Stack
ERP
About the role
- Develop paint color formulations to meet market color requirements and support product sales goals.
- Conduct color analysis, testing, and visual or spectrophotometric evaluations to ensure compliance with global, regional, and local customer standards.
- Calibrate laboratory equipment, including spectrophotometers, colorimeters, mixers, automatic applicators, and ovens.
- Prepare liquid and applied physical samples.
- Provide technical support during batch production to ensure color consistency and adherence to approved specifications throughout the manufacturing process.
- Manage laboratory materials by requesting, storing, controlling, and ensuring usage of raw materials required for color formulation activities.
- Offer technical assistance to internal and external customers regarding color formulations, application recommendations, and resolution of quality complaints or claims.
- Prepare and maintain monthly technical reports, laboratory logs, formulation records, and material inventory documentation.
Requirements
- Bachelor's degree in Chemical Engineering or related field
- Solid knowledge of color theory and practical use of spectrophotometers.
- 1+ years of experience handling chemical and color formulations, including colorants and paints.
- Proficiency in Microsoft Office and experience using management or ERP systems.
- Experience establishing procedures to ensure client satisfaction, teamwork orientation.
- Experience with color matching within industrial environments such as paints, plastics, or inks.
- Upper-intermediate to advanced English level.
Benefits
- Our employee benefits programs are designed to support the health and well-being of our employees.
- Benefits will be discussed with you by your recruiter during the hiring process.
- Health, Safety, and Environment (HSE): Comply with and follow all company-defined industrial safety policies, procedures, and guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
color formulationscolor analysisspectrophotometric evaluationscalibration of laboratory equipmentcolor matchingchemical formulationsuse of spectrophotometerspreparation of physical samplestechnical report preparationmaterial inventory documentation
Soft skills
client satisfactionteamwork orientationtechnical assistanceproblem resolutioncommunication skills
Certifications
Bachelor's degree in Chemical Engineering