
Senior Manager, Operations Analytics
Poshmark
full-time
Posted on:
Location Type: Hybrid
Location: Redwood City • California • United States
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Salary
💰 $174,500 - $292,300 per year
Job Level
Tech Stack
About the role
- Own analytics delivery and insights across Operations and Accounting, spanning Payments, Fraud, Trust & Safety, Shipping, Customer support, and Revenue-related workflows.
- Develop a deep understanding of Poshmark’s operational processes, data systems, and key performance drivers to deliver timely, high-impact insights.
- Lead and manage a cross-geo team, providing regular review, coaching, and mentorship.
- Translate complex analysis into clear narratives and recommendations for Director, VP, and Executive-level stakeholders, ensuring consistency and quality.
- Build strong cross-functional partnerships with Product, Engineering, Data Science, Operations, and senior business and technology leaders to inform roadmap, prioritize testing, and shape business strategies.
- Collaborate with Data Engineering and the broader Data organization to improve data quality, reporting, and analytics foundations and processes.
- Proactively identify opportunities to improve operational efficiency, customer experience, and business outcomes through data.
- Foster a culture of analytical rigor, ownership, experimentation, and continuous learning within the team.
- Contribute to the evolution and scaling of the Operations Analytics function over time.
Requirements
- 8+ years of experience in Data Analytics, with 4+ years in people leadership.
- Marketplace, ecommerce, or social media experience preferred; operational (payments, fraud, shipping, customer support) or financial (revenue and cost accounting, forecasting) analytics a plus.
- Experience managing managers and ICs (cross-geo teams a plus), with a passion for developing people and building data-driven teams.
- Proficiency in SQL and comfort working with modern data stacks and BI tools.
- Ability to execute effectively amid ambiguity and evolving priorities, with enthusiasm for defining and building in uncertain environments.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalyticsSQLOperational AnalyticsFinancial AnalyticsForecastingData Quality ImprovementReportingAnalytics FoundationsCross-Geo Team ManagementData-Driven Decision Making
Soft Skills
LeadershipCoachingMentorshipCommunicationCollaborationAnalytical RigorOwnershipExperimentationContinuous LearningAdaptability